Question 1

What does zeeform actually do?

Accepted Answer

You upload an existing PDF, the system detects its fields, and you add validation, conditional logic and signatures. The result is a live process sent by link, producing a signed document and structured data.

Question 2

Do I need a developer to start?

Accepted Answer

No. The builder is entirely visual, drag fields, set required states and signing order. An API and webhooks are available on request for connecting systems, but aren't needed to start.

Question 3

How long does it take to turn a PDF into a process?

Accepted Answer

The first process usually takes about fifteen minutes. Most of that is reviewing what the AI detected and setting the signing order, not building from scratch.

Question 4

What if the AI misses a field?

Accepted Answer

You add it by dragging. Detection is strong on typed documents; on scans or dense tables you may need to fill gaps. That's a few seconds of work, not a rebuild.

Question 5

Does the signer need to install or register?

Accepted Answer

No. They get a link, complete a form that opens properly on a phone, and sign. No app, no account, no pinch-zooming a PDF.

Question 6

Can I work with English documents?

Accepted Answer

Yes. The system is Hebrew-first with full RTL, and also supports English documents and flows, including signer emails in the language you choose.

Question 7

What kinds of documents can I upload?

Accepted Answer

Any typed PDF, tax forms, employment addenda, leases, consent forms, legal agreements, vendor forms. Scanned documents work, though field detection is less precise.

Question 8

Can several people sign one document?

Accepted Answer

Yes. You can define multiple signers and the order between them, an employee then a manager, or both parties to a lease. Each gets their own link in turn.

Question 9

What if a signer doesn't finish?

Accepted Answer

Automatic reminders go out on the schedule you set, and you can see at any moment who opened it, who filled it in and who hasn't signed.

Question 10

Is the signed document a PDF?

Accepted Answer

Yes. The PDF is generated server-side at the moment of signing, not before. The signer works on a responsive form; you get a standard file for your archive.

Question 11

Which Israeli validations are supported?

Accepted Answer

National ID with check-digit verification, phone number, postal code and bank account. All of them are open on the free plan.

Question 12

Can I change a process after sending?

Accepted Answer

You can edit the process for future sends. A document already out for signature is locked, changing it would undermine the validity of its record.

Question 13

Where are my documents stored?

Accepted Answer

The database and the app run on servers in Israel; documents are stored on Cloudflare R2. Everything is encrypted with AES-256 at rest and TLS 1.3 in transit, backups included.

Question 14

Who can see the collected data?

Accepted Answer

Only users on your account, according to role permissions. You can separate who builds a process, who sends it and who sees the data.

Question 15

What goes into the audit trail?

Accepted Answer

Every view, entry and signature, with timestamp, IP address and device details. The log is not editable, is kept in the system next to the signed document, and is available on request.

Question 16

Is the signature legally valid in Israel?

Accepted Answer

Israeli law recognises three levels: ordinary, secure and certified. zeeform operates at the secure level. A certified signature requires a licensed Certification Authority and is not currently available. None of this is legal advice.

Question 17

Is there two-factor authentication?

Accepted Answer

Yes, always on for every account.

Question 18

Can I delete a document and its data?

Accepted Answer

Yes. You can delete a document and the data collected through it. Note that deletion also removes the associated audit trail, check your retention obligations first.

Question 19

What's included on the free plan?

Accepted Answer

One process and 5 sends a month, with no time limit. Digital signature and every Israeli validation included.

Question 20

What's the difference between the plans?

Accepted Answer

Starter: up to 5 processes and 100 sends a month, with AI field detection. Business: up to 50 processes, 1,000 sends and 20 users, with advanced field options and the API (on request). Right now ZeeForm is free for everyone; paid plans are coming soon.

Question 21

Do I need a credit card to start?

Accepted Answer

No. Sign up and start. ZeeForm is free right now; a card will only be needed for paid plans, once they launch.

Question 22

What happens when I hit the limit?

Accepted Answer

Processes already sent stay open to signers and your data stays accessible. Creating new documents is paused until the next month or until you upgrade.

Question 23

Can I cancel any time?

Accepted Answer

Yes. When paid plans launch there will be no minimum term: cancelling stops the next charge and the account returns to the Free plan.

Question 24

Is there an enterprise plan?

Accepted Answer

Yes. Enterprise has no limits on processes, sends or users, with dedicated infrastructure and SLA on request. Talk to us.

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